Help

Support

We usually reply within 2 business days.

Report an ad

Saw an inappropriate ad? In the app open Settings → Report an ad, or email us with a description (what it showed, when, and on which screen) and a screenshot if you can.

Common questions

A recipe or photo does not load

Check your internet connection and pull down on the home screen to refresh. Recipes you saved offline work without internet.

Where are my saved recipes?

In the Saved tab: Favorites and Offline PDFs. They are stored on your phone, so deleting the app deletes them.

How do I change my ad privacy choices?

In the EEA, UK and Switzerland: Settings → Privacy choices. On iPhone, tracking can be changed in iOS Settings → Privacy & Security → Tracking.

Why do I see a short video before saving a PDF?

CookCherry is free and supported by ads. Some extras ask you to watch a short, optional video first — you can always say “Not now”.

How do I delete my data?

See Delete my data.